Emotional Intelligence Coaching

There is ample research to support the notion that emotional intelligence is pivotal for effective leadership, underpinning a person’s capacity to work effectively with others, make effective decisions and manage stress.

Pathways Limited’s emotional intelligence coaching programs are underpinned by research and key components of Emotional Intelligence based on the Mayer Salovey Caruso Emotional Intelligence test (MSCEIT) model of assessment and development.

The completion of the Mayer Salovey Caruso Emotional Intelligence test (MSCEIT) forms the core of this coaching program, with the aim to introduce individuals to key concepts and ideas, as well as provide practical tips and tactics that can be applied in the workplace. Coaching sessions aim to heighten self awareness and empower clients to try out and practice tactics that enable improvements in people leadership, quality of day to day interactions, communication and overall capacity to manage themselves and others during times of pressure.

 

What is the MSCEIT?

The MSCEIT uses an abilities approach to define emotional intelligence – in simple terms: ‘ the capacity to problem solve and make decision based on emotional data’ – or the ‘ability to recognise and understand your own and others emotions and use emotional information to think and inform decision making’. The MSCEIT model separates emotional intelligence from a ‘values laden’ concept and defines it as an ‘ability’ that can be effectively coached and developed with insight and practice.

The MSCEIT provides a pure measure of emotional intelligence distinctive from inferences that are derived from trait based or behavioural approaches. Instead of asking participants to rate how well they think they do in a particular area (e.g. listening, understanding feelings etc) or getting others to rate how often or how well they demonstrate behaviours generally associated with high EI, the MSCEIT requires the solving of emotional problems, which have correct and incorrect responses, and tests a person’s actual EI performance and hard skills in doing so.

 

 

The results of the MSCEIT include scores on four key domains:

The ability to recognise how you are feeling as well as how others are feeling around you.

Identifying and paying attention to your own somatic and sensory queues.

Reading non verbal queues including facial experssion, gestures, tone and body language.

Picking up emotional queues from the environment.

The ability to generate emotions and reason with emotional information.

The ability to understand the feelings are composed of complex emotions (not black or white) and how emotions can transition from one state to another (emotional forecasting/foresight).

The ability which enables you to effectively manage emotions in yourself and others.

 

Coaching aims to heighten self awareness and empower clients to try out and practice tactics that enable improvements in people leadership, quality of day to day interactions, communication and overall capacity to manage themselves and others during times of pressure.

 

Emerging Leader Coaching

In some industries or professions, people are promoted due to expertise or the fact that they are high performing individuals. This can make the transition from Individual Contributor to Leader challenging, especially when individuals are technically savvy but fall short on the softer capabilities to build teams, inspire others or manage effective stakeholder relationships. To make the psychological shift into the role of ‘Leader’, a person needs to be willing to let go of ‘doing the work’ and seek to execute work through others.

The focus of the emerging leader program is to unlock leadership potential through enhancement of self awareness and insight.

The administration of a valid measure of personality and interpersonal style (e.g. The Lumina Spark) forms the foundation of the program, which aims to build a person’s understanding of how their unique personality and temperament impacts on workplace interactions and leadership.

We also recommend obtaining other forms of behavioural based feedback either through stakeholders interviews or a 360.

 

The objective is for clients to:

  • Boost their overall self awareness.
  • Gain an understand of their leadership potential and possible derailers/blind spots that may be impacting on performance or blocking goals.
  • Question and discern outdated assumptions, narratives or stories that may be holding them back.
  • Take away and apply some practical learnings and actions into their day to day work.
  • Try our new ideas and/or approaches and make shifts in their mindset habits and behaviours.

 

For more information about either program, the MSCEIT or Lumina Spark please contact Karen on 94747581.